Returns & Refund Policy

Last Updated: July 2026

At Mohammad Haris, we strive to deliver high-quality web development services that meet your business goals. Please read our Returns & Refund Policy carefully before purchasing any of our services.

1. Digital Services

As we provide digital products and web development services, completed work and delivered digital assets are generally non-returnable and non-refundable.

2. Refund Eligibility

A refund may be considered only in the following situations:

  • The project has not yet started.
  • Payment was made by mistake (duplicate payment).
  • We are unable to deliver the agreed service due to reasons on our side.

Approved refunds will be processed using the original payment method.

3. Non-Refundable Situations

Refunds will not be issued if:

  • The project has already started.
  • The project has been completed and delivered.
  • You change your mind after work has begun.
  • You fail to provide the required content, information, or feedback needed to complete the project.
  • Delays are caused by the client.
  • You are dissatisfied due to changes outside the original project scope.

4. Project Cancellation

Clients may request to cancel a project before development begins.

If work has already started, any refund will be calculated based on the amount of work completed, and administrative or development costs may be deducted.

5. Revision Policy

Customer satisfaction is important to us.

We provide revisions according to the agreed project scope. Requests for additional features or changes beyond the original agreement may require additional charges.

6. Subscription & Maintenance Services

For monthly maintenance, hosting, SEO, or support plans:

  • You may cancel future renewals at any time.
  • Payments already made for the current billing period are non-refundable unless required by applicable law.

7. Chargebacks

If you have any concerns regarding your order, please contact us before initiating a chargeback with your payment provider.

We are committed to resolving issues quickly and fairly.

8. Processing Refunds

If a refund is approved, it will typically be processed within 5–10 business days, depending on your payment provider or financial institution.

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